My blackberry's not working!

Watch this video and complete the gaps in the dialogue below:

Customer: I bought something from you last week, and I’m very _____________________.

Shopkeeper: Oh yeah? What’s the problem?

C: Yeah, well, my blackberry is not working.

S: What’s the matter? Did it ____________________ juice?

C: No no, it’s completely __________________!

S: Oh yeah, I can see that! I tell you what, let’s ______ on Orange.

C: It’s got a few black ____________.

S: Yeah yeah, sorry about that.

C: Where-is-umm, can you ____ my blackberry working?

S: Well, it could be an application ___________. Where do you __________ that blackberry?

C: Well, it’s on my ______________.

S: Well, you could try using a mouse - to _______ the blackberry - into the trash. And after you’ve done that, you might want to ____________ the Blackberry from the desktop

C: Well, I’ve already tried that a few times. And all it did was _______________________ up windows.

S: It might ____________________ waiting a couple of weeks: they’ve got the latest blackberries coming in then.

C: Could you give me a date?

S: Certainly.

C: Let me put that date in my diary.

S: Anything else I can help you ___________?

C: Yes, yes. I’ve also got a problem, to be honest, with my apple.

S: Oooh, dear oh dear. That is an old apple, isn’t it? When did you buy that?

C: Last week.

S: Last week? They’ve ___________ two new apples since then!
What’s the problem with it?

C: Well, I tried to put my ___________ in it. But it won’t _____.

S: Oh yeah?! And how big’s your _______________?

C: I don’t know much about these things, but my wife’s seen a few ______ in her time, and she says it’s a little bit on the small side.

S: Well I'm afraid there’s not a lot I can do about that. Tell you what, let me try ____________ it. Oh, it’s crashed. Anything else I can help you with?

C: Well, funnily enough, yes. It’s my grandson’s birthday soon, you see, and he’s already got an apple, and a blackberry; _________, have you got anything else that he might just like?

S: Ooh they’re doing a special offer on these. __________, I can’t make __________________ of them. The kids seem to like them: Eggs Box. Three sixty.